Step 1
We talk, moodboard, and lock in the look
Step 2
Pick colours and materials. We render and sample
Step 3
Sample approved - yarns dyed, rug handcrafted
Step 4
Delivered and installed, ready to walk on
Frequently Asked Questions
Do you ship internationally?
Yes, we offer worldwide shipping with secure packaging. Delivery timelines and logistics are shared transparently based on your location.
Do you offer design consultation?
We offer personalized consultations to guide you on size, placement, textures, and color palettes, ensuring the rug complements your space beautifully.
Will I be able to see a sample before production?
Yes. We provide sampling or strike-offs to help you visualize colors, textures, and techniques before final production begins.
How long does it take to create a bespoke rug?
Typically, production takes 6–12 weeks depending on the size, complexity, and technique. We share clear timelines and keep you updated throughout the process
How does the customization process work?
Our process is collaborative and detail-driven. We begin with understanding your vision, followed by design concepts, material selection, and sampling. Once approved, your rug is handcrafted by skilled artisans and delivered with care.
Do you customise single rugs as well?
Absolutely — every commission, whether it's a single rug for one space or a large-volume order, receives the same level of personal attention. From design and size to material and colour palette, each piece is created around your specific vision, regardless of quantity.